5. Refunds
We offer a 7-day money-back guarantee for technical problems. If, within 7 days of a payment, you experience a technical issue that makes Puzzlil unusable and we cannot fix it, we will refund that payment in full. Email puzzlilweb@gmail.com with a description of the problem, and give us a chance to fix it first.
Refunds are not given for:
- missing features;
- problems caused by third-party services or software;
- finding a different tool you prefer;
- changing your mind.
Approved refunds are processed by Freemius to your original payment method. Nothing in these Terms limits any refund rights you have under the laws of your country.